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Return Policy

Return & Refund Policy

At Wild Oak, we are committed to providing you with high-quality natural skincare products that enhance your beauty and well-being. Our dedication to quality extends to our customer service and policies, including our Return & Refund Policy. Please read the following information carefully to understand our guidelines.

Returns:
If you are not completely satisfied with your Wild Oak purchase, we offer a hassle-free return process within 30 days of receiving your order. To initiate a return, please follow these steps:

1. Contact Us: Reach out to our customer service team via email at shop@wildoak.in with your order number, the reason for the return, and any relevant details or images.

2. Approval: Once your request is reviewed and approved, we will provide you with a return authorization and instructions on how to return the product.

3. Return the Product: Pack the item securely, include the original packaging, and ship it to the address provided in the return authorization. We recommend using a trackable shipping method to ensure the safe return of the product.

4. Inspection and Refund: Once we receive the returned product and inspect it, we will notify you of the status of your refund. If everything is in order, we will initiate a refund to your original method of payment.

Refunds
Refunds are processed within a reasonable time frame, typically within 7-14 business days after receiving the returned product. Please note that shipping costs are non-refundable.

Exchanges
At this time, we do not offer direct product exchanges. If you wish to exchange a product, please follow the return process outlined above and place a new order for the desired item.

Damaged or Defective Items
In the unlikely event that you receive a damaged or defective product, please contact us immediately. We will work with you to arrange a return, replacement, or refund as needed.

Contact Us
If you have any questions about our Return & Refund Policy, feel free to contact our customer service team at shop@wildoak.in. We are here to assist you and ensure your Wild Oak experience is nothing short of delightful.

Thank you for choosing Wild Oak for your skincare needs!

Lotions, Cream and Sunscreen

Handcrafted with natural oils, herbs, and AHA's BHA's.

Vitamin C Aqua Hydration Face Cream
Regular priceRs. 850.00Rs. 699.00
    Japanese Matcha Tea Body Lotion
    Regular priceRs. 880.00Rs. 699.00
      Australian Tea Tree & Shea Butter Body Lotion
      Regular priceRs. 880.00Rs. 699.00
        Nature Infused Advance Repair Night Cream
        Regular priceRs. 1,190.00Rs. 949.00

          Face Masks and Scrubs

          Gentle on skin and filled with super skin foods.

          3 in 1 Multi-Effect Cleanser, Scrub & Masque
          Regular priceRs. 1,110.00Rs. 899.00
            Non-Stripping Exfoliating Body Polish Scrub
            Regular priceRs. 1,190.00Rs. 949.00
              Jordan Dead Sea Healing Mud Face Mask
              Regular priceRs. 940.00Rs. 749.00
                Jordan Dead Sea Healing Mud Face Scrub
                Regular priceRs. 990.00Rs. 799.00
                  Korean Rice Face Scrub
                  Regular priceRs. 1,060.00Rs. 849.00

                    Face Wash and Oils

                    Soap-free, gentle on skin and filled with herbs, oils, AHA's and BHA's.

                    Rosemary and Jojoba Hair Oil
                    Regular priceRs. 900.00Rs. 699.00
                      Soap Free Calming Transformative Face Wash
                      Regular priceRs. 800.00Rs. 649.00
                        Soap Free Exotic Arabica Coffee Organic Facewash
                        Regular priceRs. 750.00Rs. 599.00
                          Aromatherapy Anxiety and Stress Relief Oil
                          Regular priceRs. 1,190.00Rs. 949.00
                            Rosemary and Jojoba Hair Oil (100ml - Pack Of 2)
                            Regular priceRs. 1,800.00Rs. 1,399.00

                              Eye Care

                              More than 10,000+ customers love our Eye Mask and Gel

                              Intense Eye Care Gel Formula
                              Regular priceRs. 860.00Rs. 699.00
                                Advance Repair and Restoration Eye Masque
                                Regular priceRs. 1,050.00Rs. 799.00

                                  Face Elixer

                                  Made with 29 Herbs, 100% natural and our BEST SELLER.

                                  Our Customer Testimonials

                                  I'm in love with this facewash! It's not just a cleanser; it's like a morning cup of coffee for my skin. It wakes me up and leaves my skin feeling soft and smooth. Plus, it's organic, which is a huge plus for me.

                                  Bhavna

                                  Absolutely obsessed with the texture and fragrance of this facewash. It's a luxurious experience every morning. My skin feels brighter and much more hydrated. Wild Oak has really outdone themselves with this one.

                                  Diya

                                  I've noticed a significant improvement in my skin's texture since I started using this coffee facewash. The organic ingredients really make a difference. It's gentle yet effective, and the coffee aroma is just the cherry on top.

                                  Vivek

                                  I've been using this facewash for a week now and the results are amazing. My skin feels so soft and the coffee scent is so soothing. It's like a spa experience at home!

                                  Ila

                                  The first thing I noticed was the divine smell of coffee, and after using it, my skin felt incredibly smooth and refreshed. It's so good to find a product that is organic and works so well.

                                  Rohit

                                  This coffee facewash has been a revelation for my acne-prone skin. It helps in reducing breakouts without causing any dryness. Plus, the organic credentials give me peace of mind.

                                  Lavanya

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