At Wild Oak, we are committed to providing you with high-quality natural skincare products that enhance your beauty and well-being. Our dedication to quality extends to our customer service and policies, including our Return & Refund Policy. Please read the following information carefully to understand our guidelines.

Returns:If you are not completely satisfied with your Wild Oak purchase, we offer a hassle-free return process within 30 days of receiving your order. To initiate a return, please follow these steps:

1. Contact Us:Reach out to our customer service team via email atshop@wildoak.inwith your order number, the reason for the return, and any relevant details or images.

2. Approval:Once your request is reviewed and approved, we will provide you with a return authorization and instructions on how to return the product.

3. Return the Product:Pack the item securely, include the original packaging, and ship it to the address provided in the return authorization. We recommend using a trackable shipping method to ensure the safe return of the product.

4. Inspection and Refund:Once we receive the returned product and inspect it, we will notify you of the status of your refund. If everything is in order, we will initiate a refund to your original method of payment.

RefundsRefunds are processed within a reasonable time frame, typically within 7-14 business days after receiving the returned product. Please note that shipping costs are non-refundable.

ExchangesAt this time, we do not offer direct product exchanges. If you wish to exchange a product, please follow the return process outlined above and place a new order for the desired item.

Damaged or Defective ItemsIn the unlikely event that you receive a damaged or defective product, please contact us immediately. We will work with you to arrange a return, replacement, or refund as needed.

Contact UsIf you have any questions about our Return & Refund Policy, feel free to contact our customer service team atshop@wildoak.in. We are here to assist you and ensure your Wild Oak experience is nothing short of delightful.

Thank you for choosing Wild Oak for your skincare needs!